Get in touch with the Sky-Watcher USA support team or download software and manuals for your product.
Technical/Customer Support
If you have questions about your Sky-Watcher USA product please contact our Technical/Customer Support Department.
Phone: 855-327-1587 extension: 306
Local Phone: 310-803-5953 extension: 306
Sky-Watcher USA Warranty Information
For Sky-Watcher USA warranty information please CLICK HERE.
Firmware & Software Updates
| Date | File Info & Download | File Size |
|---|---|---|
| February 8, 2021 |
Windows Driver: Windows Driver: Prolific USB-to-Serial Driver (December 2020 and newer) NOTE: For EQ6-R, AZEQ6, EQ8-R and Rh models December 2020 and newer. Download |
10.5 MB |
| February 8, 2021 |
Windows Driver: Prolific USB-to-Serial Device Driver (November 2020 and older) NOTE: For EQ6-R, AZEQ6, EQ8-R and Rh models November 2020 and older. Download |
2.28 MB |
| October 1, 2020 | Star Adventurer 2i V 03.11 firmware | 80 KB |
| July 16, 2019 | Star Adventurer Advanced Control | 10.2 KB |
| July 5, 2019 | Star Adventurer Mini (SAM) Firmware Ver. 3.10 | 33.6 KB |
| July 5, 2019 | Motor Control Loader Ver. 1.71 | 1.03 MB |
| December 5, 2016 | SynScan Hand Controller Firmware Ver. 4.39.03 | 648 KB |
| December 5, 2016 | SynScan Hand Controller Firmware Ver. 3.39.03 | 411 KB |
| September 1, 2015 | SynScan Firmware Loader | 850 KB |
| September 1, 2015 | AllView Hand Controller Firmware Ver. 4.0 | 590 KB |